CMMI appraisedISO certifiedMicrosoft AzureAmazon Web ServicesMicrosoft CloudYour customers are asking about AI. PULSE gives you the answer—and the deal.
Most MSPs and VARs are already fielding AI questions from their accounts. PULSE turns those questions into a structured discovery conversation—and a qualified pipeline you own.
Lead the AI discussion with existing accounts.
Run a guided discovery workshop built around each customer’s priorities, starting from a library of over 1,000 AI use cases instead of a blank whiteboard.
Turn interest into qualified opportunities.
Every use case PULSE prioritizes is a scoped opportunity with an estimated value—ready to propose, and ready to hand to FORGE for delivery.
Move from IT vendor to business advisor.
A business case built on the customer’s own numbers—savings, ROI, payback—gets you into conversations with the CFO and COO, not just IT.
90%+ renewal with PULSE in place.
Rolled out to customer employees during delivery, PULSE keeps capturing ideas and reporting value every month. Softura sees 90%+ renewal with PULSE, versus 65–70% without it.
How partners use PULSE with a customer
- Step 1Discovery workshopMap business challenges and growth goals.
- Step 2Prioritized backlogScore use cases on value, readiness, and quick wins.
- Step 3Business caseRefine estimates with the customer’s inputs.
- Step 4Hand off to FORGESoftura delivers alongside you.
- Step 5Review valueTrack results and find the next opportunity.
Softura supports solution design as opportunities take shape. Your partner model determines who leads the account.
Without structure, AI initiatives fail to deliver business value.
Your customers are investing in AI to improve efficiency, accelerate innovation, and build advantage. Without a structured way to identify, prioritize, govern, and measure initiatives, promising ideas stall.
AI opportunities remain hidden.
Valuable opportunities live inside business teams. Without structured discovery, many high-impact initiatives are never identified.
No clear prioritization.
When every department has competing ideas, it’s hard to know which initiatives deliver the most value and deserve investment.
Limited governance and visibility.
Without standard ownership and approval workflows, AI work fragments—raising risk and reducing executive visibility.
Business value is hard to measure.
Teams struggle to quantify ROI, track adoption, and show how AI investments contribute to real outcomes.
One platform for the entire AI lifecycle.
PULSE is Softura’s AI Use Case Lifecycle Platform. It helps organizations identify, prioritize, track, and manage AI initiatives—from initial discovery through deployment and measurable business outcomes.
Built to help organizations make better AI decisions.
Intelligent prioritization, enterprise governance, and business value measurement—so every AI investment is made with confidence.
Manage the complete AI initiative lifecycle.
One platform. One AI lifecycle. Everything needed to discover, govern, deliver, operate, and measure AI initiatives.
AI opportunity discovery
Capture opportunities directly from employees and business teams through a guided process that uncovers operational challenges.
AI governance
Standardize approvals, ownership, and accountability with structured workflows and executive oversight.
AI delivery management
Move approved initiatives from planning to implementation—requirements, testing, deployment, and release—aligned to business goals.
AI operations
Monitor deployed solutions, improve performance, optimize usage and cost, and keep AI reliable as it scales.
Business value measurement
Track ROI, savings, adoption, payback period, and projected versus realized outcomes in executive dashboards.
From AI opportunity to measurable business outcomes.
One platform. One AI lifecycle. Measurable outcomes at every stage.
- 1
Discover AI opportunities
Teams identify opportunities through guided discovery. PULSE captures key business information, evaluates potential impact, and builds a pipeline of high-value initiatives.
- 2
Evaluate and prioritize
Every opportunity is scored on business value, implementation effort, speed to value, and strategic alignment—so teams focus where impact is greatest.
- 3
Govern and execute
Approved initiatives move through governance workflows with ownership, approvals, planning, capacity, and progress all visible.
- 4
Measure business outcomes
Deployed initiatives are monitored for ROI, savings, adoption, and projected versus realized results, so investments keep improving.
Every AI opportunity, objectively evaluated.
Replace subjective AI decisions with a consistent scoring model that prioritizes by business impact.
Every opportunity, scored
A consistent 0–100 model enables objective comparison and prioritization.
Financially driven decisions
See the return, payback, and savings behind every initiative.
Automatic priority tiers
Initiatives classified by impact and readiness, so teams focus on what matters most.
Projected vs. realized outcomes
Compare projected value with actual results to validate ROI and keep improving.
One platform. Every role in your AI program.
Inside each customer, business, technology, and leadership teams share one platform with role-specific views—so the AI program you help launch has buy-in from every level.
Employees
Capture opportunities, submit ideas, and follow the progress and value of every initiative.
Business leaders
Review and prioritize opportunities, adding business context that aligns AI with organizational goals.
Executives
Monitor portfolio performance, savings, and ROI through dashboards that prove outcomes.
Administrators
Manage users, security, integrations, governance policies, and platform configuration.
AI Center of Excellence
Govern the portfolio, manage approvals, oversee delivery, and uphold enterprise standards.
Drive better outcomes with every AI initiative.
A structured approach that improves decision-making, governance, execution, and enterprise-wide adoption.
Increase operational efficiency
Reduce manual effort, streamline processes, and free teams for higher-value work.
Maximize return on AI
Fund the initiatives with the greatest impact and validate ROI with measured outcomes.
Improve decision-making
Give leaders the visibility to make faster, better-informed AI investment decisions.
Reduce business risk
Strengthen governance and accountability, and lower implementation risk.
Accelerate innovation
A repeatable way to keep finding and scaling high-value AI opportunities.
Drive sustainable growth
A scalable AI program that supports operational excellence and competitive advantage.
Enterprise AI expertise, backed by proven delivery.
Enterprise software expertise, AI consulting, and proven delivery—helping organizations manage AI from discovery to measurable outcomes.
Questions about PULSE.
How do MSPs and VARs use PULSE?
Partners use PULSE to run AI discovery with existing customers: map business challenges, prioritize use cases, and build a business case the customer can act on. Prioritized use cases can then move to FORGE, Softura’s delivery model, so you can propose the full path from idea to production.
Do we need AI expertise to run a PULSE engagement?
No. PULSE structures the discovery conversation and comes with a library of over 1,000 AI use cases. Softura’s team supports solution design as opportunities take shape, so your team can stay focused on the customer relationship.
What is PULSE?
PULSE is Softura’s AI Use Case Lifecycle Platform. It helps organizations identify, prioritize, govern, and manage AI initiatives from opportunity discovery through measurable business outcomes.
How does PULSE help prioritize AI initiatives?
A structured scoring model evaluates each opportunity on business value, implementation effort, strategic alignment, and expected ROI, so organizations focus on the initiatives with the greatest impact.
Can PULSE work with our existing processes and technology?
Yes. PULSE works alongside existing business processes, governance frameworks, and technology environments while providing one central place to manage AI initiatives.
How does PULSE measure the success of AI initiatives?
Executive dashboards track ROI, business savings, user adoption, payback period, and projected versus realized outcomes, so AI investments can be measured and optimized continuously.
Which organizations benefit from PULSE?
Any organization establishing or scaling an enterprise AI program that wants a structured way to identify opportunities, govern implementation, and measure business value.
Bring PULSE to your customers.
Add AI discovery to your portfolio and help every customer build a roadmap that delivers measurable business value.
Tell us about your customers.
Who you serve, and where AI is coming up in your accounts.